Biography
Dr Pedro R Falcone Sampaio is a scholar/researcher in business technology and information systems and a former business technology consultant of McKinsey & Company. Dr Sampaio has published extensively in the topics of e-Service Design, Business Process Management, Information Systems Architectures, Data Quality, CRM, Agile Software Processes, Deductive Database Architectures, and Query Processing. He has also developed Knowledge Reports for McKinsey & Company’s Internal CRM Practice Knowledge Base.
Dr Sampaio has led and participated in research/consulting projects both in the UK, Latin America and USA in the Telecom, Banking and IT industries in topics relating to Business Process Effectiveness, Customer Relationship Management, IT Architecture development, Internet Strategy Development, Risk Management, Call Centre Consolidation and Internet Banking.
Dr Sampaio holds a Doctor of Philosophy degree in Computer Science from The University of Manchester, an Executive Mini-MBA Sponsored by McKinsey & Company and a Master of Science degree in Computer Science from the University of Campinas in Brazil.
Dr Sampaio is the co-chair of the e-Commerce Technologies Management Track of the 2006 IRMA International Conference, Washington, USA and is a member of the Organizing Committee of the 2006 3rd International IEEE Conference on Intelligent Systems, Westminster, UK. He has also co-chaired the Parallel and Distributed Databases, Data Mining and Knowledge Discovery Track of EuroPar 2001 in Manchester.
His current research interests are:
- Data & Information Quality
- Information System Architectures
- Rules in Database Systems
- Query Processing
- CRM
- Micro payment Platforms and Service Level Agreement Management
Chapters in books- Sampaio, A, Vasconcelos, A & Sampaio, P. 2004, 'Towards reconciling quality and speed in web application development', in Maristella Matera and Sara Comai (ed.), 1st International Workshop on Web Quality, WQ'04, Munich 2004, Rinton Press 2004, pp. 282-295.
Journal articles- Sampaio, P. & Yong, HE 2006, 'Unbundling and delivering CRM applications as e-Services: a case study in customer segmentation.', International Journal of Services Technology and ManagementSpecial Issue on e-Services Delivery, vol. 7(3), pp. 297-319.
- Sampiao, A, Vasconcelos, A & Sampaio, P. 2004, 'Assessing agile methods an empirical study.', Journal of the Brazilian Computer Society, vol. 2(10), pp. 22-41.
- Sampaio, P. 2001, 'Building Deductive Object-Oriented Database Systems in the ODMG Era.', Information and Software Technology, vol. 48(3), pp. 519-526.
- Sampaio, P. & Paton, N W 2000, 'Query processing in DOQL: a deductive database language for the ODMG model', Data & Knowledge Engineering, vol. 35 (1), pp. 1-38.
- Sampaio, P. & Paton, N W 1999, 'A deductive extension of ODMG compliant object databases', L'Objet Logiciel, Bases de Donn'ees, Reseaux, vol. 5 (1), pp. 57-79.
Conference presentations- Michael Edge, Sampaio, P. & Mohammed Choudhary 2007, 'Towards a Proactive Fraud Management Framework for Financial Data Streams ', The 3rd IEEE International Symposium on Dependable, Autonomic and Secure Computing, pp. 55-62.
- Sampaio, P. & Yong, HE 2006, 'Unbundling and Deploying CRM Applications as e-Services', Workshop in Enterprise Modelling and Information Systems Architectures, Current Research Topics and Future Perspectives, Lecture Notes in Informatics, Klagenfurt, Carinthia, Austria, Oct 24-25, 2005, pp. 123-136.
- Martin, A & Sampaio, P. 2006, 'Architecting an innovative teaching module with IBM', Proceedings of the 11th UKAIS Annual Conference, April 10-11, University of Gloucestershire, 2006, pp. 21-30.
- Al Balushi, T, Sampaio, P. & Dabhi, D 2006, 'Performing requirements elicitation activities supported by quality ontologies', Proceedings of the eighteenth international conference on software engineering and knowledge engineering, SEKE'06 San Fransisco, CA, USA, pp. 6.
- Zimmer, S, Sampaio, P. & Stalhane, T 2006, 'A decision modelling approach for analysing requirements configuration trade-ofs in time-constrained web application development', The eighteenth internatinal conference on software engineering and kowledge engineering, SEKE' 06, pp. 144-149.
- Sampaio, P. & He, Y 2005, 'Business process design and implementation for customer segmentation e-services', IEEE International Conference on e-Technology, e-Commerce and e-Service, Hong Kong, IEEE Press, pp. 228-234.
- Cawley, B, Sampaio, P. & Fakas, G 2005, 'Ontology-guided information collection workflows for automating compliance with the UK data protection act', 2005 Information Resources Management Association International Conference - IRMA - Business Process Track, San Diego, USA. May 2005.
- Dong, C & Sampaio, P. 2005, 'Building a data quality aware internet query system for health care applications', 2005 Information Resources Management Association International Conference - IRMA Databases Track, San Diego, USA. May 2005.
- Dong, CHAO & Sampaio, P. 2005, 'Incorporating the Timeliness Quality Dimension in Internet Query Systems', International Workshop in Web Information Systems Quality , Proceedings of International Workshop in Web Information Systems Quality (WISQ) New York, USA, 2005, LNCS, Springer-Verlag, pp. 53-62.
- Sampaio, A, Vasconcelos, A & Sampaio, P. 2004, 'XWebProcess: Agile Software Development for Web Applications', International Conference on Web Engineering, ICWE, Lecture Notes in Computer Science. Munich, July 28 - 30, 2004, pp. 597-598.
- Sampaio, A, Vasconcelos, A & Sampaio, P. 2004, 'Design and Empirical evaluation of an agile web engineering process', 18th Brazilian Symposium on Software Engineering. SBES 2004, Brasilia, Brasil. October 2004.
- Sampaio, P. 2000, 'Trade-offs for the design of a client-site deductive query engine for object databases', The Workshop on High-Performance Object Databases (HIPOD), Cardif, Wales, UK, CEUR Pubication, pp. 13-18.
- Sampaio, P. & Paton, N W 1998, 'Deductive queries in ODMG databases: the DOQL approach', 5th International Conference on Object-Oriented Information Systems (OOIS), Paris, France, Springer-Verlag, pp. 57-74.
- Mendes, S F & Sampaio, P. 1998, 'Rule-based parallel query optimization for OQL using a parallelism extraction technique', 1st DEXA International Workshop on Parallel Databases: Innovative Applications and New Architectures, Vienna, Austria, IEEE Press, pp. 705-710.
- Sampaio, P. 1998, 'Generating parallel query execution plans for OGL using a parallelism extraction technique', 15th Brazilian Symposium on Database Systems (SBBD), Maringa, Brazil, Brazilian Computer Society Press, pp. 219-233.
- Sampaio, P. & Paton, N W 1997, 'Deductive object-oriented database systems: a survey', 3rd International Workshop on Rules in Database Systems (RIDS), Skovde, Sweden, Springer-Verlag, pp. 1-19.
Other peer reviewed publications- Fernandes, M, Galal, H, Hancock, D, Herreros, A, Pires, L & Sampaio, P. 2002, 'McKinsey and Company's Knowledge Base Portal (Know) - Knowledge Report 604404', CRM in a Shoestring: Achieving performance impact through CRM, McKinsey & Company, 2002.
- Sampaio, P. 2000, 'Design and implementation of a deductive query language for ODMG compliant object databases', EDBT Ph.D Workshop, Konstanz, Germany, pp. 19-22.
- Paton, N W & Sampaio, P. 1998, 'Extending the ODMG architecture with a deductive object query language', 16th British National Conference on Databases (BNCOD), Cardiff, Wales, Springer-Verlag, pp. 149-164.
Journal articles- Sampaio, P. & Yong, HE 2006, 'Unbundling and delivering CRM applications as e-Services: a case study in customer segmentation.', International Journal of Services Technology and ManagementSpecial Issue on e-Services Delivery, vol. 7(3), pp. 297-319.
- Sampiao, A, Vasconcelos, A & Sampaio, P. 2004, 'Assessing agile methods an empirical study.', Journal of the Brazilian Computer Society, vol. 2(10), pp. 22-41.
- Sampaio, P. 2001, 'Building Deductive Object-Oriented Database Systems in the ODMG Era.', Information and Software Technology, vol. 48(3), pp. 519-526.
Conference presentations- Al Balushi, T, Sampaio, P. & Dabhi, D 2006, 'Performing requirements elicitation activities supported by quality ontologies', Proceedings of the eighteenth international conference on software engineering and knowledge engineering, SEKE'06 San Fransisco, CA, USA, pp. 6.
Chapters in books- Sampaio, A, Vasconcelos, A & Sampaio, P. 2004, 'Towards reconciling quality and speed in web application development', in Maristella Matera and Sara Comai (ed.), 1st International Workshop on Web Quality, WQ'04, Munich 2004, Rinton Press 2004, pp. 282-295.
Journal articles- Sampaio, P. & Yong, HE 2006, 'Unbundling and delivering CRM applications as e-Services: a case study in customer segmentation.', International Journal of Services Technology and ManagementSpecial Issue on e-Services Delivery, vol. 7(3), pp. 297-319.
- Sampiao, A, Vasconcelos, A & Sampaio, P. 2004, 'Assessing agile methods an empirical study.', Journal of the Brazilian Computer Society, vol. 2(10), pp. 22-41.
- Sampaio, P. 2001, 'Building Deductive Object-Oriented Database Systems in the ODMG Era.', Information and Software Technology, vol. 48(3), pp. 519-526.
Conference presentations- Michael Edge, Sampaio, P. & Mohammed Choudhary 2007, 'Towards a Proactive Fraud Management Framework for Financial Data Streams ', The 3rd IEEE International Symposium on Dependable, Autonomic and Secure Computing, pp. 55-62.
- Sampaio, P. & Yong, HE 2006, 'Unbundling and Deploying CRM Applications as e-Services', Workshop in Enterprise Modelling and Information Systems Architectures, Current Research Topics and Future Perspectives, Lecture Notes in Informatics, Klagenfurt, Carinthia, Austria, Oct 24-25, 2005, pp. 123-136.
- Martin, A & Sampaio, P. 2006, 'Architecting an innovative teaching module with IBM', Proceedings of the 11th UKAIS Annual Conference, April 10-11, University of Gloucestershire, 2006, pp. 21-30.
- Al Balushi, T, Sampaio, P. & Dabhi, D 2006, 'Performing requirements elicitation activities supported by quality ontologies', Proceedings of the eighteenth international conference on software engineering and knowledge engineering, SEKE'06 San Fransisco, CA, USA, pp. 6.
- Zimmer, S, Sampaio, P. & Stalhane, T 2006, 'A decision modelling approach for analysing requirements configuration trade-ofs in time-constrained web application development', The eighteenth internatinal conference on software engineering and kowledge engineering, SEKE' 06, pp. 144-149.
- Sampaio, P. & He, Y 2005, 'Business process design and implementation for customer segmentation e-services', IEEE International Conference on e-Technology, e-Commerce and e-Service, Hong Kong, IEEE Press, pp. 228-234.
- Cawley, B, Sampaio, P. & Fakas, G 2005, 'Ontology-guided information collection workflows for automating compliance with the UK data protection act', 2005 Information Resources Management Association International Conference - IRMA - Business Process Track, San Diego, USA. May 2005.
- Dong, C & Sampaio, P. 2005, 'Building a data quality aware internet query system for health care applications', 2005 Information Resources Management Association International Conference - IRMA Databases Track, San Diego, USA. May 2005.
- Dong, CHAO & Sampaio, P. 2005, 'Incorporating the Timeliness Quality Dimension in Internet Query Systems', International Workshop in Web Information Systems Quality , Proceedings of International Workshop in Web Information Systems Quality (WISQ) New York, USA, 2005, LNCS, Springer-Verlag, pp. 53-62.
- Sampaio, A, Vasconcelos, A & Sampaio, P. 2004, 'XWebProcess: Agile Software Development for Web Applications', International Conference on Web Engineering, ICWE, Lecture Notes in Computer Science. Munich, July 28 - 30, 2004, pp. 597-598.
- Sampaio, A, Vasconcelos, A & Sampaio, P. 2004, 'Design and Empirical evaluation of an agile web engineering process', 18th Brazilian Symposium on Software Engineering. SBES 2004, Brasilia, Brasil. October 2004.
Other peer reviewed publications- Fernandes, M, Galal, H, Hancock, D, Herreros, A, Pires, L & Sampaio, P. 2002, 'McKinsey and Company's Knowledge Base Portal (Know) - Knowledge Report 604404', CRM in a Shoestring: Achieving performance impact through CRM, McKinsey & Company, 2002.
Chapters in books- Sampaio, A, Vasconcelos, A & Sampaio, P. 2004, 'Towards reconciling quality and speed in web application development', in Maristella Matera and Sara Comai (ed.), 1st International Workshop on Web Quality, WQ'04, Munich 2004, Rinton Press 2004, pp. 282-295.
Journal articles- Sampaio, P. & Yong, HE 2006, 'Unbundling and delivering CRM applications as e-Services: a case study in customer segmentation.', International Journal of Services Technology and ManagementSpecial Issue on e-Services Delivery, vol. 7(3), pp. 297-319.
- Sampiao, A, Vasconcelos, A & Sampaio, P. 2004, 'Assessing agile methods an empirical study.', Journal of the Brazilian Computer Society, vol. 2(10), pp. 22-41.
- Sampaio, P. 2001, 'Building Deductive Object-Oriented Database Systems in the ODMG Era.', Information and Software Technology, vol. 48(3), pp. 519-526.
- Sampaio, P. & Paton, N W 2000, 'Query processing in DOQL: a deductive database language for the ODMG model', Data & Knowledge Engineering, vol. 35 (1), pp. 1-38.
- Sampaio, P. & Paton, N W 1999, 'A deductive extension of ODMG compliant object databases', L'Objet Logiciel, Bases de Donn'ees, Reseaux, vol. 5 (1), pp. 57-79.
Conference presentations- Michael Edge, Sampaio, P. & Mohammed Choudhary 2007, 'Towards a Proactive Fraud Management Framework for Financial Data Streams ', The 3rd IEEE International Symposium on Dependable, Autonomic and Secure Computing, pp. 55-62.
- Sampaio, P. & Yong, HE 2006, 'Unbundling and Deploying CRM Applications as e-Services', Workshop in Enterprise Modelling and Information Systems Architectures, Current Research Topics and Future Perspectives, Lecture Notes in Informatics, Klagenfurt, Carinthia, Austria, Oct 24-25, 2005, pp. 123-136.
- Martin, A & Sampaio, P. 2006, 'Architecting an innovative teaching module with IBM', Proceedings of the 11th UKAIS Annual Conference, April 10-11, University of Gloucestershire, 2006, pp. 21-30.
- Al Balushi, T, Sampaio, P. & Dabhi, D 2006, 'Performing requirements elicitation activities supported by quality ontologies', Proceedings of the eighteenth international conference on software engineering and knowledge engineering, SEKE'06 San Fransisco, CA, USA, pp. 6.
- Zimmer, S, Sampaio, P. & Stalhane, T 2006, 'A decision modelling approach for analysing requirements configuration trade-ofs in time-constrained web application development', The eighteenth internatinal conference on software engineering and kowledge engineering, SEKE' 06, pp. 144-149.
- Sampaio, P. & He, Y 2005, 'Business process design and implementation for customer segmentation e-services', IEEE International Conference on e-Technology, e-Commerce and e-Service, Hong Kong, IEEE Press, pp. 228-234.
- Cawley, B, Sampaio, P. & Fakas, G 2005, 'Ontology-guided information collection workflows for automating compliance with the UK data protection act', 2005 Information Resources Management Association International Conference - IRMA - Business Process Track, San Diego, USA. May 2005.
- Dong, C & Sampaio, P. 2005, 'Building a data quality aware internet query system for health care applications', 2005 Information Resources Management Association International Conference - IRMA Databases Track, San Diego, USA. May 2005.
- Dong, CHAO & Sampaio, P. 2005, 'Incorporating the Timeliness Quality Dimension in Internet Query Systems', International Workshop in Web Information Systems Quality , Proceedings of International Workshop in Web Information Systems Quality (WISQ) New York, USA, 2005, LNCS, Springer-Verlag, pp. 53-62.
- Sampaio, A, Vasconcelos, A & Sampaio, P. 2004, 'XWebProcess: Agile Software Development for Web Applications', International Conference on Web Engineering, ICWE, Lecture Notes in Computer Science. Munich, July 28 - 30, 2004, pp. 597-598.
- Sampaio, A, Vasconcelos, A & Sampaio, P. 2004, 'Design and Empirical evaluation of an agile web engineering process', 18th Brazilian Symposium on Software Engineering. SBES 2004, Brasilia, Brasil. October 2004.
- Sampaio, P. 2000, 'Trade-offs for the design of a client-site deductive query engine for object databases', The Workshop on High-Performance Object Databases (HIPOD), Cardif, Wales, UK, CEUR Pubication, pp. 13-18.
- Sampaio, P. & Paton, N W 1998, 'Deductive queries in ODMG databases: the DOQL approach', 5th International Conference on Object-Oriented Information Systems (OOIS), Paris, France, Springer-Verlag, pp. 57-74.
- Mendes, S F & Sampaio, P. 1998, 'Rule-based parallel query optimization for OQL using a parallelism extraction technique', 1st DEXA International Workshop on Parallel Databases: Innovative Applications and New Architectures, Vienna, Austria, IEEE Press, pp. 705-710.
- Sampaio, P. 1998, 'Generating parallel query execution plans for OGL using a parallelism extraction technique', 15th Brazilian Symposium on Database Systems (SBBD), Maringa, Brazil, Brazilian Computer Society Press, pp. 219-233.
- Sampaio, P. & Paton, N W 1997, 'Deductive object-oriented database systems: a survey', 3rd International Workshop on Rules in Database Systems (RIDS), Skovde, Sweden, Springer-Verlag, pp. 1-19.
Other peer reviewed publications- Fernandes, M, Galal, H, Hancock, D, Herreros, A, Pires, L & Sampaio, P. 2002, 'McKinsey and Company's Knowledge Base Portal (Know) - Knowledge Report 604404', CRM in a Shoestring: Achieving performance impact through CRM, McKinsey & Company, 2002.
- Sampaio, P. 2000, 'Design and implementation of a deductive query language for ODMG compliant object databases', EDBT Ph.D Workshop, Konstanz, Germany, pp. 19-22.
- Paton, N W & Sampaio, P. 1998, 'Extending the ODMG architecture with a deductive object query language', 16th British National Conference on Databases (BNCOD), Cardiff, Wales, Springer-Verlag, pp. 149-164.
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