Ms Ann Mahon

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Position: Senior Lecturer
Academic unit: Innovation, Management and Policy
 

Biography

Ann Mahon is Alliance MBS Director of MSc Healthcare Leadership, The Elizabeth Garrett Anderson Programme and Senior Lecturer, Health Management and Leadership at The University of Manchester. Her expertise lies in leadership programme design, delivery and management and she has a particular interest in participant-centered teaching and learning. Ann’s programmes are characterised by a blend of learning interventions and a concern to integrate knowledge, leadership practice and self-awareness.

The Elizabeth Garrett Anderson Programme is a two year part-time MSc programme as well as a leadership development programme. It is commissioned by the NHS Leadership Academy and designed and delivered by a KPMG-led Consortium. The award is jointly accredited by the Universities of Manchester and Birmingham. To date almost 2000 participants have registered on the programme and the first 165 participants graduated in December 2015. The Programme Team has received a number of awards including:

  • December 2015: E-learning Age (UK) Excellence in Production of Learning Content (not for profit sector) GOLD
  • October 2015: Chief Learning Officer (USA) Excellence in eLearning SILVER
  • November 2015: Training Journal Awards (UK) Best Leadership Programme SILVER
  • November 2014: Brandon Hall (UK) Best use of Blended Learning BRONZE

Previously Ann was Associate Head of Teaching in the Innovation, Management and Policy Division of the Business School (2010-2013). She has been Programme Director of the MSc Health and Public Leadership (2007-2010) and the MA in Health Services Management (2000-2005). Prior to her roles in leadership and management education Ann held research posts at the Centre for Primary Care Research and the National Primary Care Research and Development Centre in the University of Manchester. Before joining the University of Manchester Ann worked as a nurse in the NHS and a community development officer. She studied Sociology and Social Policy at the University of Southampton and completed an MSc in Medical Sociology at the Royal Holloway and Bedford New College.

Ann has held successive External Examiner roles since 2003 at Ashridge Business School, Royal Holloway and Bedford New College, University of Southampton and the University of Huddersfield.

Research Interests

Ann’s research interests are in the applied field of health services research and pedagogy. Her interests include programme and policy evaluation, models and modes of governance in the commissioning healthcare and action learning as a management education intervention. She has published and presented nationally and internationally. Her most recent publication is a realistic evaluation of health system governance published in 2015. She is currently writing a book on learning and personal development for public service managers. Current Research Project Action Learning in Management Education – how and why does it work and in what circumstances? This project is a realist synthesis of the literature relating to action learning as an educational intervention on management development programmes. Ann is the Principal Investigator on this project which has been approved and funded by the Alliance MBS Teaching and Learning Academy.

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Showing 75 publication(s)

2016

  • Mahon, A., Walshe, K. (Ed.), & Smith, J. (Ed.) (2016). Health and well-being: the wider context for healthcare management. In Healthcare Management. (3rd ed.). Milton Keynes: Open University Press. . Publication link: 99940d99-e303-4620-b07d-b0bb56e19049

2015

  • Sheaff, R., Charles, N., Mahon, A., Chambers, N., Morando, V., Exworthy, M., ... Llewellyn, S. (2015). NHS Commissioning Practice and Health System Governance. Health Services Delivery Research.. Publication link: 72335a9b-6243-4a4e-a0c6-8a978de1b416

2013

  • Mahon, A., & Brookes, S. L. S. (Ed.) (2013). Relationships in healthcare: trust in transition? In Trust and Confidence in Government and Public Services. (1st ed.). London: Routledge. . Publication link: ede52c40-0d8c-4e08-a21f-3f506f327455

2012

  • Mahon, A., Llewellyn, S., & Brookes, S. (2012). Trust and Confidence in Government and Public Services. New York: Routledge, Taylor and Francis Group.. Publication link: d0b08d53-7b40-44e5-967e-ef73341e8b65

2011

  • Mahon, A., Walshe, K., & Smith, J. (2011). Health and well-being: the wider context for healthcare management. In Healthcare Management. (2nd ed.). Milton Keynes: Open University Press. . Publication link: 64968a68-d184-4a3c-aa8a-66393e52ddba

2010

  • Kawalek, P., Chambers, N., French, S., Clifford, N., Daly, L., & Mahon, A. (2010). Evaluation of the Greater Manchester Fuel Poverty Initiative: Final Report. Manchester: Alliance Manchester Business School, The University of Manchester.. Publication link: d6c60595-a7c6-4967-817b-3be8bdadd3c4
  • Mahon, A., Boyd, A., Walshe, K., & Chambers, N. (2010). Raising Productivity in Healthcare: a global perspective. Poster session presented at European Health Management Association annual conference, Caltanissetta, Sicily, .. Publication link: 4f68d070-7ead-4946-8a64-f4ffa9c6be37

2009

  • Mahon, A., Walshe, K., & Chambers, N. (2009). A reader in health policy and management. (1 ed.) Milton Keynes: Open University Press.. Publication link: fba1e188-d784-4c11-ae94-8c1e08aab9ed
  • Mahon, A. (2009). International Mobility of Health Professionals: Challenges for Professional Team and Staff-Patient Communication. In host publication.. Publication link: 8e7e4de5-d2c1-4439-bd45-26f920ac7127

2008

  • Young, R., Noble, J., Owen, H., & Mahon, A. (2008). International Recruitment into the NHS: Evaluation of Initiatives for Hospital Doctors, General Practitioners, Nurses, Midwives and Allied Health Professionals: Final Report.. Publication link: 7a4d9d8b-4473-4008-8d5b-8cb5d30497cf
  • Mahon, A., Young, R., Noble, J., & Owen, H. (2008). International Recruitment into the NHS: Evaluation of Initiatives for Hospital Doctors, General Practitioners, Nurses, Midwives and Allied Health Professionals: Case Study Reports.. Publication link: 9cc68ec4-6cbb-411a-afae-2ccdd42bbea0

2007

  • Mahon, A., Young, R., Noble, J., & Owen, H. (2007). International Recruitment into the NHS: Evaluation of Initiatives for Hospital Doctors, General Practitioners, Nurses, Midwives and Allied Health Professionals: Interim Report.. Publication link: 179b0f35-deb0-4e87-b2a5-2a6467c9444f
  • Mahon, A., Greener, I., Talbot, C. (Ed.), Baker, M. (Ed.), & Greeer, I. (2007). Choice in Public Services. In The Alternative Comprehensive Spending Review. Manchester and New York: Manchester University Press. . Publication link: 13552526-513a-4535-bf0d-5324bb2a18be

2006

  • Mahon, A., Young, R., Dubois, C-A. (Ed.), Nolte, E. (Ed.), & McKee, M. (Ed.) (2006). Health care managers as a critical component of the healthcare workforce. In Human Resources for Health in Europe. (1st ed.). London: European Observatory of Healthcare Systems. . Publication link: a7641b68-4e12-460f-8a5d-8de4b43f824b
  • Mahon, A., Harris, C., & Tyrer, J. (2006). National Evaluation of the European Working Time Directive [EWTD] pilot projects. University of Manchester.. Publication link: 61f07d3d-276e-4032-b0ee-b679094f92cc
  • Mahon, A., Walshe, K. (Ed.), & Smith, J. (Ed.) (2006). Health and well-being: the wider context for healthcare management. In Healthcare Management. (1st ed.). Milton Keynes: Open University Press. . Publication link: 32f84c79-e62c-4745-969f-e6ee5010b1a5

2005

  • Mahon, A., Harris, C., & Tyrer, J. (2005). The implementation and impact of Hospital at Night pilot projects: an evaluation report. (Best Practice Guidance Report). London: Department of Health.. Publication link: d983b267-78ff-4e8f-b7b6-32adb7a5f81d

2004

  • Fotaki, M., Higgins, J., & Mahon, A. (2004). The public health agenda in primary care trusts in the North West. Manchester: Centre for Primary Care Research, University of Manchester.. Publication link: 8964fa00-71ef-4f31-bbb6-04895863f448

2003

  • Walshe, K., Cortvriend, P., & Mahon, A. (2003). All change? Implementing clinical governance in NHS Trusts in England. Manchester Centre for Healthcare Management: University of Manchester.. Publication link: f9ebffec-7b28-4c26-98e8-103f5b981c4d
  • Mahon, A., Harris, C., Walshe, K., & Higgins, J. (2003). The European Working Time Directive and Doctors' in Training: an early evaluation of the 19 NHS pilot projects. University of Manchester.. Publication link: 7a3ef988-4c3f-4e9d-be5a-8ad532e6f1e1

2002

  • Mahon, A. (2002). Evaluation of a model to promote multi-professional learning - the Creation Project. Manchester Centre for Health Management: University of Manchester.. Publication link: 94267e08-c3f5-4faf-9766-3eed25f8e588

2001

2000

  • Leese, B., & Mahon, A. (2000). Relationships between the key players in primary care groups and trusts – some lessons from the total purchasing pilots. Primary Health Care Research and Development, 1(3), 153-162. . Publication link: 2986353c-e170-41d5-9f07-cb8f6c4c4b86
  • Crombleholme, J., Mahon, A., Venning, P., & Place, M. (2000). Organisational models and critical success factors in the provision of services:a selective review of the literature. Manchester Centre for Healthcare Management: University of Manchester.. Publication link: cdf628d7-cfb3-4f1a-83de-84ac26c4949f

1999

  • Mahon, A., & Garrod, D. (1999). Primary Care Groups - the first six months. Health Services Management Unit: University of Manchester.. Publication link: 959c9ee5-c255-47e7-a1b6-fd2dff59005e
  • Mahon, A., Leese, B., Bailey, J. J., Carter, Y. (Ed.), & Thomas, K. (Ed.) (1999). Research and Development in Primary Care. In Research Opportunities in Primary Care. Oxford: Radcliffe Medical Press. . Publication link: 29c75d6f-d8a6-478d-8f19-f8ec924d930d
  • Leese, B., & Mahon, A. (1999). Management and relationships in total purchasing pilots. Relevance for primary care groups.Journal of management in medicine, 13(2-3), 154-163. . Publication link: b9102f90-576f-4735-b902-a109aec182c8
  • Leese, B., & Mahon, A. (1999). The information requirements of total purchasing projects. Implications for primary care groups.Journal of management in medicine, 13(1), 13-22. . Publication link: d38e4ccc-ea88-40de-96ec-aeffc482e02b

1998

  • Mays, N., Goodwin, N., Leese, B., Mahon, A., & Wyke, S. (1998). What were the achievements of Total Purchasing in the first year and how can they be exxplained? London: King's Fund.. Publication link: bd4e45b0-05c8-4f5b-a75f-17f984043ba7
  • Leese, B., & Mahon, A. (1998). Relations between first wave total purchasing pilot sites and their host health authorities in the preparatory year 1995-1996. In host publication.. Publication link: 39f73053-b721-4df2-bea8-4b19b415e2c4
  • Leese, B., & Mahon, A. (1998). The Information Requirement for Primary Care Professionals as Purchasers of Secondary Care in the British NHS. Proceedings of the 3rd International Symposium on Health Information Management Research, 3rd, 114-119. . Publication link: 71abac5a-041c-48e4-b25c-c7f9469b5736
  • Mahon, A., Stoddart, H., Leese, B., & Baxter, K. (1998). How do Total Purchasing Pilots Inform Themselves for Purchasing? London: King's Fund.. Publication link: 739094c1-194f-446d-9ca2-f3f25bc939d9
  • Mahon, A., Leese, B., Baxter, K. G. N., & Scott, J. (1998). Determining Success Criteria for Total Purchasing Pilot Projects. London: King's Fund.. Publication link: 644b1627-7c30-4f57-9603-0087d0983e57

1997

  • Mays, N., Goodwin, N., Mahon, A., Leese, B., Dixon, J., & Wyke, S. (1997). Can total purchasing pilots achieve their own objectives? In host publication.. Publication link: c8178295-fb95-4f5b-a76b-73986629bcef
  • Mahon, A., Leese, B., Stoddart, H., & Baxter, K. (1997). How do total purchasing pilots inform themselves for purchasing? In host publication.. Publication link: ff66cd11-17e8-4d7e-9d93-4af07ccde573
  • Mahon, A. (1997). National evaluation of total purchasing: design, methods and preliminary findings. Manchester University Health, Health Care and Social Sciences Group, Manchester, .. Publication link: 2d62733a-d7d7-4506-b3d9-1df4895c2433
  • Mahon, A., Leese, B., Baxter, K., Goodwin, N., Scott, J., & Hayter, P. (1997). Determining success criteria for total purchasing pilots. In host publication.. Publication link: 26676e8f-3431-42b2-9750-aa4cf44e9e4e
  • Mahon, A., Henthorne, K., Bailey, J., Hallam, L., Leese, B., & Kirk, S. (1997). Lay involvement in three primary care innovations: a comparative analysis. In host publication.. Publication link: 94f48750-8aa1-4b8e-8e4d-a38c566d1d5b
  • Leese, B., & Mahon, A. (1997). The information requirements for primary care professionals as purchasers of secondary care in the NHS: the experiences of total purchasing pilot projects. In host publication.. Publication link: 7d374ef3-c712-4733-b0f9-223ad21a70f6
  • Mays, N., Goodwin, N., Malbon, G., Mahon, A., Leese, B., & Wyke, S. (1997). Can total purchasing pilots achieve their objectives? In host publication.. Publication link: 79c0a222-308e-4728-992b-4b4bb337b169

1996

  • Mahon, A., Glendinning, C., Clarke, C., & Craig, G. (1996). Researching Children: Methods and Ethics. Children and Society, 10(2), 145-154. . Publication link: aae51f39-1846-48ca-a537-8a63e8ae492a

1995

  • Mahon, A., Glendinning, C., & Clarke, C. (1995). Reflections on researching children: some methodological issues. In host publication.. Publication link: 450edfd9-5738-4dc4-970a-1375d85acc2f
  • Mahon, A., & Higgins, J. (1995). A life of our own...Young Carers: an evaluation of three RHA funded projects in Merseyside. Health Services Management Unit: University of Manchester.. Publication link: b3160068-cb5e-4f6f-a533-6636b0dbbbbb
  • Mahon, A., & McKinlay, D. (1995). GP Trainees' views and experiences of hospital based training for general practice. In host publication.. Publication link: fc2c3a69-b93a-4d89-9d0d-266c4cf3ebe3

1994

  • Mahon, A. (1994). Making the training stick: a report to the Postgraduate Department of Medicine and Dentistry, University of Manchester. Health Services Management Unit: University of Manchester.. Publication link: 9f493802-794b-4cf7-9c23-d671c97d2829
  • Mahon, A., & Higgins, J. (1994). Lessons from Leaders for Enterprise. Manchester: NHS Management Executive and Health Services Management Unit.. Publication link: 1cab1ceb-c755-4ead-84ff-bc2fb1bb8f25

1993

  • Mahon, A., Wilkin, D., Whitehouse, C., Robinson, R. (Ed.), & Le, G. J. (Ed.) (1993). Choice of hospital for elective surgery referrals: GPs’ and patients’ views. In Evaluating the NHS Reforms. London: King's Fund. . Publication link: b4439f3d-a2cb-4f96-acf0-e6bf2623394c
  • Mahon, A., Wilkin, D., & Whitehouse, C. (1993). General practitioners choice of hospital for elective surgery referral. In host publication.. Publication link: 69a3ea81-b1b4-4f14-99c4-1058a427fade
  • Mahon, A., Whitehouse, C., Wilkin, D., & Nocon, A. (1993). Factors that influence general practitioners’ choice of hospital when referring patients for elective surgery. British Journal of General Practice, 43, 272-276. . Publication link: 49664c23-71ec-43bf-8ac0-558e1a111038

1992

  • Mahon, A., Wilkin, D., & Whitehouse, C. (1992). Patient choice and changes to the hospital referral system: a survey of patients in the British NHS. In host publication.. Publication link: 9d593adb-4045-4444-85b5-c0c4c21b08b9