Professor Duncan Shaw

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Position: Professor of Operations & Critical Systems
 
 

Biography

Prof. Duncan Shaw is Professor of Operations and Critical Systems, a position he took in January 2015. He is based in the Operations Management Group of Manchester Business School (UK). Duncan was previously Professor of Operational Research and Critical Systems at Warwick Business School (2012-2014) and Aston Business School (2008-2011). He also held Lecturer and Senior Lecturer positions at Aston University (2001-2008). Before his academic posts, Duncan worked in the nuclear industry and (briefly) for an electronics company. He has a First Class Honours and a Ph.D. in Management Science, both from Strathclyde University (Glasgow, UK). He has a D.Sc from Warwick University and is a Fellow of the Operational Research Society.

Research Interests

1 Research projects

Duncan has attracted research funding in excess of £6.5m. His projects include:
  • Department for Environment and Rural Affairs (DEFRA): Researching the potential involvement of citizens in emergency response to flooding. This £80,000 project sought to understand the role of volunteers.
  • European Commission, Exchange of Experts: Supported writing the initial proposal for this 6 country exchange of experts on civil protection and resilience from widespread flooding. Participates in exchanges.
  • Economic and Social Research Council: Supporting the development of integrated service delivery to allow the public smoother access to policing in this £220,000 project with a local police force
  • Economic and Social Research Council: Previously Principal Investigator for the £2.4m ESRC-funded project which works very closely with a range of West Midlands organizations to have sustainable impact on their performance through Engaging Research for Business Transformation (Erebus).
  • European Commission: Previously Principal Investigator for the €1m (Fec), 2-year project called Disaster 2.0: Using Web 2.0 applications and Semantic Technologies to strengthen public resilience to disasters
  • European Commission: Principal Investigator for the €660,000 (Fec), 3-year project called Evacuation Responsiveness by Government Organisations (ERGO).
  • Nuclear Installations Inspectorate: Two main projects – one on Waste and Source-matter Analysis which developed IAEA guidance for the safe reduction of nuclear waste. The other project on performance assessment.
  • National Institute for Health Research: Co-Investigator with academics from with Manchester Business School on a £150,000 project examining research and development needs on emergency planning in healthcare.
  • Lincolnshire County Council Emergency Planning: Developing a strategy for ensuring vulnerable populations are prepared for catastrophic floods.
  • Economic and Social Research Council: Principal Investigator on an ESRC-funded seminar series on Emergency Response Preparedness in the UK which brings together expert practitioners and academics to discuss the way forward for research and practice on emergency preparedness.
  • Office of the Deputy Prime Minister, UK: Building analytical tools for the 'New Dimension' programme to investigate decontamination of a population and the national allocation of emergency resources. These models have been transferred to Australia's emergency services.
  • Department of Communities and Local Government, UK: Appointed to a multi-disciplinary expert panel to provide external peer review and independent challenge to their overall research programme in fire and resilience.
  • Department of Communities and Local Government, UK: Analysing the impact on key performance indicators of maintenance schedules for emergency vehicles.
  • Nuclear Installation Inspectorate: A range of projects in the nuclear industry including: designing a waste management decision making methodology; engaging stakeholders in the governance of nuclear-related matters; peer reviewing the simulation of nuclear plants/sites.
  • Health and Safety Executive: Multi-criteria decision making methodology; identifying and analysing options for waste minimisation.
  • Birmingham City Council: Examples of recent projects include: providing services to at-risk constituents; staff performance.
  • AstraZeneca: Facilitator working with scientists across Europe and USA on the identification of new investment opportunities.
  • Scottish Executive: Engineering user requirements for the development of a new computer-based system.
  • Fire Service College: Visiting Lecturer on strategic thinking.
  • Defence Science and Technology Laboratory [dstl]: Trainer on critical project thinking

External work

Duncan Shaw is frequently an independent assessor for research councils (ESRC, EPSRC) as well as provides commissioned expert independent reviews for government departments (HSE, Cabinet Office, CLG, DoH), NGOs (RNLI), and is an Expert Reviewer for the European Commission. He has worked extensively with large and small organisations that are concerned about significant safety and security issues, in particular with governments. For example, Duncan has run research projects with senior officials from governments (or companies) of following countries: Belgium, Bulgaria, Denmark, France, Germany, Greece, Iceland, Italy, Japan, the Netherlands, Poland, Spain, Sweden, Thailand and, of course, numerous national and local government departments in the UK. Duncan has provided keynote presentations to academic conferences as well as practitioner events, such as to NATO, GmF, GESA, Kerhaus, Office of Nuclear Regulation and the IAEA. He has presented alongside the Secretary of State Ministry of the Interior (Germany); Minister of the Interior and Kingdom Relations (the Netherlands); Minister of the Federal Ministry of the Interior (Germany); an Ambassador of a Royal Family, and numerous senior officials.

Standards Work

Duncan chairs Working Group 6 on Societal Security for the International Standards Organisation. He recently used the findings from his EU research to develop a new international standard on mass evacuation (ISO22315) and is writing another on the role of convergent volunteers during major incidents. For the British Standards Institute, Duncan is a UK Principal Expert on Societal Security Management and chairs its Working Group on public preparedness.

Group facilitation

Duncan also has a strong interest in strategy development and has been a group facilitator in over 100 strategic planning workshops working with the top management teams in the likes of: West Mercia Constabulary; Scottish Ambulance Service; Reliance Security; Group 4; as well as non-CRISIS organisations such as: Argos Direct, Mettis Aerospace, Whitbread, Calor Gas and Severn Trent Water.

Programme involvement

Specialist fields

Experience

Achievements

Membership

Publication summary

Clients

Question

Answer

Working papers

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Showing 40 publication(s)

Book contribution

  • Shaw, D, Baker, B, and Edwards, J S. "Communities of implementation." In Encyclopedia of Communities of Practice in Information and Knowledge Management, ed. Coakes, E. & Clarke, S, 35-42. London: Idea Group Reference, 2006. eScholarID:252236
  • Shaw, D. "Mapping group knowledge." In Encyclopedia of Knowledge Management, ed. Schwartz, D, 591-598. Hershey, PA: Idea Group Reference, 2006. eScholarID:252257
  • Greasley, A, and Shaw, D. "Case studies in visual interactive simulation." In A Simulation Modelling for Business, Greasley, A, Ashgate Press: London, 2004. eScholarID:252225

Journal article

  • Bakhshi H, Edwards JS, Roper S, Scully J, Shaw D, Morley L and Rathbone N. "An experimental approach to industrial policy evaluation: The case of Creative Credits." Research Policy 44, no. 8(2015) : 1462 -1472. eScholarID:266661
  • Nunes BTS, Bennett DJ. and Shaw D. "The Greening of a British Luxury Car Manufacturer." Technology Analysis & Strategic Management(2015) . eScholarID:266662
  • Preece, G R, Shaw, D, and Hayashi, H. "Application of the Viable System Model to analyse communications structures: A case study of disaster response in Japan." European Journal of Operational Research 243, no. 1(2015) : 312-322. eScholarID:252246 | DOI:http://dx.doi.org/10.1016/j.ejor.2014.11.026
  • Boyd A, Chambers N, French S, Shaw D, King R and Whitehead A. "Emergency planning and management in health care: Priority research topics." Health Systems 3, no. 2(2014) : 83-92. eScholarID:246881
  • Scully JW, Buttigeg S, Shaw D, Southall A and Gregson M. "The role of SHRM in turning tacit knowledge into explicit knowledge-A cross-national study of the UK and Malta." The International Journal of Human Resource Management 24, no. 12(2013) : 2299-2320. eScholarID:251980
  • Preece, Gary, Shaw, Duncan, and Hayashi, Haruo. "Using the Viable System Model (VSM) to structure information processing complexity in disaster response." European Journal of Operational Research 224, no. 1(2013) : 209-218. eScholarID:252271 | DOI:http://dx.doi.org/10.1016/j.ejor.2012.06.032
  • Jarzabkowski P, Sillince JAA and Shaw D. "Shaping strategic action through the rhetorical construction and exploitation of ambiguity." Organization Science 23, no. 2(2012) : 743-757. eScholarID:252310
  • Preece GR, Shaw D and Hayashi H. "Using the Viable System Model (VSM) to structure information processing complexity in disaster response." European Journal of Operational Research 224, no. 1(2012) : 209-218. eScholarID:252009
  • Nagarajan, Magesh, Shaw, Duncan, and Albores, Pavel. "Disseminating a warning message to evacuate: A simulation study of the behaviour of neighbours." European Journal of Operational Research 220, no. 3(2012) : 810-819. eScholarID:252233 | DOI:10.1016/j.ejor.2012.02.026
  • Jarzabkowski P, Sillince JAA and Shaw D. "Internationalization in a business school: Co-existing and entwined professional and organizational narratives." Human Relations 63, no. 2(2010) : 219-248. eScholarID:252311
  • Shaw, Duncan, and Blundell, Neil. "WASAN: The development of a facilitated methodology for structuring a waste minimisation problem." European Journal of Operational Research 207, no. 1(2010) : 350-362. eScholarID:252274
  • Edwards JS, Ababneh B, Hall M and Shaw D. "Knowledge Management: A review of the field and of OR’s contribution." 60(2009) : S114-S125. eScholarID:252312
  • Shaw, Duncan, and Blundell, Neil. "WASOP, a methodology for waste minimization: Systems thinking, HAZOP principles and nuclear." International Journal of Energy Sector Management 2, no. 2(2008) : 231-251. eScholarID:252276
  • Montibeller, Gilberto, Shaw, Duncan, and Westcombe, Mark. "Using decision support systems to facilitate the social process of knowledge management." Knowledge Management Research and Practice 4, no. 2(2006) : 125-137. eScholarID:252270
  • Shaw, D. "Journey Making group workshops as a research tool." Journal of the Operational Research Society 57, no. 7(2006) : 830-841. eScholarID:252247
  • Shaw, D, and Edwards, J S. "Manufacturing knowledge management strategy." International Journal of Production Research 44, no. 10(2006) : 1907-1925. eScholarID:252254
  • Shaw, D, Edwards, J S, and Collier, P M. "Quid pro quo: Reflections on the value of problem structuring group workshops." Journal of the Operational Research Society 57, no. 8(2006) : 939-949. eScholarID:252264
  • Westcombe, Mark, Franco, L Alberto, and Shaw, Duncan. "Where next for PSMs - A grassroots revolution?" Journal of the Operational Research Society 57(2006) : 776-778. eScholarID:252279
  • Casu, B, Shaw, D, and Thanassoulis, E. "Using a group support system to aid input-output identification in DEA." Journal of the Operational Research Society 56, no. 12(2005) : 1363-1372. eScholarID:252269
  • Edwards, J S, Collier, P C, and Shaw, D. "Knowledge management and its impact on the management accountant." Chartered Institute of Management Accountants, London(2005) . eScholarID:252245
  • Edwards, J S, Hall, M J, and Shaw, D. "Proposing a systems vision of knowledge management in emergency care." Journal of the Operational Research Society 56, no. 2(2005) : 180-192. eScholarID:252262
  • Edwards, John S, Hall, Matthew, and Shaw, Duncan. "A systems vision of knowledge management in NHS emergency care." Journal of the Operational Research Society 56, no. 2(2005) : 180-192. eScholarID:252223
  • Edwards, John S, Shaw, Duncan, and Collier, Paul M. "Knowledge Management Systems: Finding a way with technology." Journal of Knowledge Management 9, no. 1(2005) : 113-125. eScholarID:252248
  • Shaw, D, and Edwards, J S. "Building user commitment to knowledge management strategy." Information and Management 42, no. 7(2005) : 977-988. eScholarID:252224
  • Collier, P M, Edwards, J S, and Shaw, D. "Communicating knowledge about police performance." International Journal of Productivity and Performance Management 53, no. 5(2004) : 458-467. eScholarID:252226
  • Edwards, J S, Shaw, D, and Collier, P M. "Communicating knowledge about police performance." International Journal of Productivity and Performance Management 53, no. 5(2004) : 458-467. eScholarID:252235
  • Shaw, D. "Creativity and learning through electronic group causal mapping." International Journal of Innovation and Learning(2004) . eScholarID:252234
  • Shaw, D, Westcombe, M, Hodgkin, J, and Montibeller, G. "Problem structuring methods for large group interventions." Journal of the Operational Research Society 55, no. 5(2004) : 453-463. eScholarID:252258
  • Edwards, J S, Collier, P M, and Shaw, D. "Intelligence agents." Financial Management(2003) : 34-35. eScholarID:252240
  • Edwards, J S, Collier, P M, and Shaw, D. "Making a Journey in Knowledge Management." Journal of Information and Knowledge Management 2, no. 2(2003) : 135-152. eScholarID:252249
  • Shaw, D, Edwards, J S, Baker, B, and Collier, P M. "Achieving closure through knowledge management strategy." Electronic Journal of Knowledge Management 1, no. 2(2003) : 197-205. eScholarID:252222
  • Shaw, D, Ackermann, F, and Eden, C. "Approaches to sharing knowledge in group problem structuring." Journal of the Operational Research Society 54, no. 9(2003) : 936-948. eScholarID:252221
  • Shaw, D. "Evaluating electronic workshops through analyzing the 'brainstormed' ideas." Journal of the Operational Research Society 54, no. 7(2003) : 692. eScholarID:252237
  • Shaw, D, Ackermann, F, and Eden, C. "Sharing knowledge in group problem structuring." Journal of the Operational Research Society 54, no. 9(2003) : 936-948. eScholarID:252266
  • Shaw, D, and Abou-Zeid, S. "Navigating the maze: The practical issues of conducting research for novices." Journal of Graduate Education 3, no. 2(2002) : 54-64. eScholarID:252259