Professor Naomi Chambers

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Profile photo of: Professor Naomi Chambers Email: Show Email Address
Position: Professor of Healthcare Management
Academic unit: Innovation, Management and Policy


Naomi is professor of healthcare management at Manchester Business School (MBS) at the University of Manchester. Additional roles include lay member / vice chair of NHS North Staffordshire Clinical Commissioning Group.

Her wide range of teaching, advisory and research interests include health care commissioning, board governance and effectiveness in the public and charitable sectors, leadership development in the NHS, health policy and management in Europe, primary care, emergency planning, ehealth and clinical costing.

Naomi has previously been director of executive education at MBS (2006/7), head of the health management group at MBS (2008-20013) and President of the European Health Management Association (2007-2010).

She is currently the University of Manchester lead for two commissioned NHS Leadership Academy Programmes: the Elizabeth Garrett Anderson Leading Care II Masters programme for aspiring senior leaders and the Nye Bevan Leading Care III executive programme for directors, which together have 1800 registered participants in 2014/15 academic year.

Research Interests

Naomi has a background of 30 years operational experience in health services management and research, with a focus on primary care, corporate governance and organisational development. Her PhD thesis examined the potential for nurse practitioners in primary care and the impact of the model on patients and on professionals. Other teaching and research interests include:

  • Healthcare leadership and board governance
  • Primary care
  • The practice of healthcare commissioning
  • The role of middle managers in the public sector
  • European, other international and comparative health systems
  • Doctors in management
  • Policy issues and management challenges in the care home care sector
  • Action learning for personal development and organisational change

Programme involvement

Specialist fields




Publication summary




Working papers

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Showing 63 publication(s)


  • Chambers, N., Joachim, M., & Mannion, R. (2016). Hospital governance: Policy capacity and reform in England, France and Italy. In Strengthening Health Systems Governance: Better polices, stronger performance. (1 ed.). Mcgraw Hill. . Publication link: aef9d4d2-6f48-4d5a-8445-68ee53a7fca1
  • Chambers, N., Walshe, K. (Ed.), & Smith, J. (Ed.) (2016). Governance and accountability in healthcare. In Healthcare Management. (3rd ed.). Open University Press. . Publication link: 8f323d1d-a969-4eeb-9a9d-60fbe8e88fb1
  • Llewellyn, S., Chambers, N., Ellwood, S., Begkos, C., & Wood, C. (2016). Patient-level information and costing systems (PLICSs): a mixed-methods study of current practice and future potential for the NHS health economy. Health Services and Delivery Research, 4(31). DOI: 10.3310/hsdr04310. Publication link: 60d44687-cf23-4dae-a221-c2a5bcb3613b


  • Chambers, N. (2015). Embracing evidence gathered by lay people: findings of a local citizen-led inquiry into the services and experiences of care for people with diabetes in England. European Health Management Association Conference, Breda, The Netherlands, .. Publication link: f170589b-43b6-40df-8432-59d1a9d67817
  • Sheaff, R., Charles, N., Mahon, A., Chambers, N., Morando, V., Exworthy, M., ... Llewellyn, S. (2015). NHS Commissioning Practice and Health System Governance. Health Services Delivery Research.. Publication link: 72335a9b-6243-4a4e-a0c6-8a978de1b416
  • Chambers, N. (2015). Effective boards and governing bodies in healthcare: a synthesis of the evidence. Health Services Research Network, Nottingham Conference Centre, .. Publication link: 0ba06b49-4451-44ef-897b-17096653805c
  • Chambers, N. (2015). Evidence Based Management of Innovation: a matter of rigor ánd relevance. In European Health Management Association Conference; 15 Jun 2015-17 Jun 2015.. Publication link: 03c56379-60ed-481c-a73b-fec41da7c6e5


  • Boyd, A., Chambers, N., French, S., Shaw, D., King, R., & Whitehead, A. (2014). Emergency planning and management in health care: priority research topics. Health Systems advance online publication 22 November 2013, 3(2), 83-92. DOI: 10.1057/hs.2013.15. Publication link: 284413ab-abe8-4eef-90b2-70a842e52b8b
  • Chambers, N. (2014). Enhancing the performance of boards and governing bodies in healthcare: a synthesis of the evidence about board governance, board effectiveness and board development. European Health Management Association Conference, University of Birmingham, .. Publication link: 1be32a01-fa2d-4eb3-9ace-68f81fe033f3


  • Chambers, N. (2013). Boyd, A, Chambers N, French S, Shaw D, King R, and Whitehead A . "Emergency planning and management in health care: priority research topics." eScholarID:214032 | DOI:10.1057/hs.2013.15. Health Systems. . Publication link: 80a2e73d-d299-43a6-9ae9-38bd06d7f4f9
  • Chambers, N. (2013). Case study on the learning from partnering with a private sector commissioning support organisation in the redesign of primary care. European Health Management Association conference, Milan, .. Publication link: 7d0a9800-c0d9-4db9-9514-4948f2a80795


  • Boyd, A., Chambers, N., French, S., Shaw, D., King, R., & Whitehead, A. (2012). A scoping study of emergency planning in health care: what further research is needed? London, UK: National Institute of Health Research.. Publication link: 4a99cc3d-c7c7-424b-bad4-89a871f6f5fa
  • Chambers, N., Pryce, A., Steel, A., Weisshaar, C., Ramos, C., & Bond, J. (2012). Service transformation. Soar with the high-flyers.The Health service journal, 122(6309), 26-29. . Publication link: 49f17b0f-4a94-496c-a694-9e0b1437c95f
  • Chambers, N., & AdiL, M. (2012). Use of patient level costing data: establishing value based public health care in England. European Health Management Association, Bern, .. Publication link: 0eb3a159-785b-47ce-8c5f-cba6c49a8ccf
  • Moxham, C., & Chambers, N. (2012). Understanding the enablers to successful e-health adoption: an international analysis. Health Services Management Research. . Publication link: 6262c39a-ee83-4bb5-97f7-5e9c9e8ec418
  • Chambers, N., Cornet, I. P. J., Korkmaz, S., & Howard, J. (2012). Ehealth Implementation. European Health Management Association Annual Conference, Bern, Switzerland, .. Publication link: cf87ade5-ebfa-492a-8c6b-409886fe70cb
  • Chambers, N., & Smith, J. (2012). issues in the training and development of effective Boards in the NHS. In host publication. Mid Staffordshire NHS Foundation Trust Public Inquiry. . Publication link: db9287d9-78da-4444-81c7-4dcc6afbd276


  • Chambers, N., Clark, E., Smith, L., Harvey, G., & McIver, S. (2011). Use of action learning in a higher education context. Journal of Management and Marketing in Healthcare. . Publication link: bf410781-0348-4485-b9fc-c5abaee2c2b6
  • Chambers, N., & Pryce, A. (2011). Organisational performance. The brilliant boards.The Health service journal, 121(6263), 20-22. . Publication link: 70561cf2-1718-4898-a0fd-22b3c2a78387
  • Chambers, N., & De, V. C. (Ed.) (2011). Health systems: Challenges and growth strategies. In Fair, Robust and Sustainable : A recipe for Europe's Growth. (pp. 148-158). Rome: Foundation for European Progressive Studies. . Publication link: 933fef06-65fe-4144-b550-e9d309675c64
  • Chambers, N., Fickenscher, K., & Bakerman, M. (2011). Leadership and governance for IT projects. In Physician executive|Physician Exec. (2nd ed., Vol. 37, pp. 72-76). Maidenhead: Open University Press. . Publication link: 8605cd0d-d406-48dc-a4fa-20086642f417
  • Smith, J., & Chambers, N. (2011). The regulation and development of NHS managers: a discussion paper. In host publication. . Publication link: 29464092-897d-4a1c-b3ba-043d6e922316


  • Mahon, A., Boyd, A., Chambers, N., & Walshe, K. (2010). A better pill to swallow: a global view of what works in healthcare. KPMG International.. Publication link: e4fce56a-8dc6-4a1c-8628-7c6495244cee
  • Chambers, N., Walshe, K., Brookes, S. (Ed.), & Grint, K. (Ed.) (2010). Healthcare reform and leadership. In The New Public Leadership Challenge. (pp. 33-53). Basingstoke: Palgrave Macmillan . . Publication link: b1f84d58-45ac-4cdc-bca2-bef8b61e5a48
  • Chambers, N., Alakeson, V., Lewis, G., Porter, A., & Shaw, S. (2010). The Techniker Krankenkasse experience: Lessons for commissioners from a successful German statutory health insurer. London: Nuffield Trust.. Publication link: c7816be0-d36d-4e35-8248-b5b70ba56e97
  • Chambers, N., & Cornforth, C. (2010). The role of corporate governance and boards in organisation performance. In From Knowing to Doing: Connecting Knowledge and Performance in Public Services. Cambridge: Cambridge University Press. . Publication link: 4c0134d7-0d78-4468-ad5d-0983449cf0a1
  • Chambers, N., Clark, E., Benson, L., & McIver, S. (2010). The use of action learning in a higher education setting to improve the quality of healthcare. In host publication.. Publication link: 8176685e-11b9-4fcf-9de0-ce04db09d8a2


  • Mahon, A., Walshe, K., & Chambers, N. (2009). A reader in health policy and management. (1 ed.) Milton Keynes: Open University Press.. Publication link: fba1e188-d784-4c11-ae94-8c1e08aab9ed


  • Chambers, N. (2008). Effectiveness of primary care-led health systems. South Eastern Europe Conference on Health Service Management, Belgrade, .. Publication link: dd227dd5-0d60-4a32-a783-6630a1a6eec0


  • Chambers, N. (2007). Pursuing excellence in purchasing for population health gain: lessons from New Zealand. Health Services and Policy Research Conference, Auckland, New Zealand, .. Publication link: e79ee53d-2205-4d9a-8e10-a28d0c94e93e
  • Chambers, N. (2007). Care Outside Hospital: A European Perspective. National Leadership and Innovation Agency Leadership Programme, Chepstow. Wales, .. Publication link: 48dbd580-eaa8-41bf-9a38-518f11991212





  • Chambers, N. (2003). Developments in English NHS Corporate Governance and the Changing Role of the Non Executive Director. In host publication.. Publication link: 9329fc1d-f022-4c4d-b46e-558f6c06b2a7



  • Chambers, N., & Gott, M. (Ed.) (2000). Nurse Practitioners in the UK. In Nursing Practice, Policy and Change. Abingdon: Radcliffe Medical Press. . Publication link: 586df8f3-0e97-4bd8-953f-7ad4fb225008


  • Chambers, N. (1999). Primary and Ambulatory Services. In Selected Readings on the Organisation, Management and Economics of Health Care (ed R Sheaff). Urals Centre for Applied Research in Health Service Management. . Publication link: 76a03826-9fcc-4610-9f8a-b1ee32d2fc1c



  • Mellor, J., & Chambers, N. (1995). Addressing the Patient’s Agenda in the Reorganisation of Antenatal and Infant Health Care: experience in one general practice. British Journal of General Practice, 45. . Publication link: b9a79a21-553a-4fa3-a17d-dbded5514129