Professor Paul Jackson

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Position: Professor of Corporate Communications
Academic unit: Innovation, Management and Policy


Professor Paul R Jackson is a member of the Business Economics and Strategy Group, and was previously Doctoral Programme Director and Head of Division for Marketing, International Business & Strategy. He has published widely in the areas of the psychological impact of unemployment, work design and employee effectiveness, organisational change, teamworking, employee engagement and statistical research methods.

Research Interests

His current research interests are in business model innovation, mental models, corporate social responsibility and organisational ambidexterity.

Additional Information

His main teaching activities are on the MSc in Corporate Communications and Reputation Management, which he set up in 2002. He teaches the Corporate Social Responsibility module.

Programme involvement

Specialist fields




Publication summary




Showing 53 publication(s)


  • Jackson, P. R., Palomino, S. A., Velasquez, I., & Visser, W. (Ed.) (2016). Cuba. In World Guide to Sustainable Enterprise: Vol 4: The Americas. (Vol. 4, pp. 69-75). Sheffield, UK: Greenleaf Publishing. . Publication link: b2042e33-644d-407f-bce2-af2fb3204944
  • Jackson, P. R., Velasquez, I., Palomino, S. A., & Visser, W. (Ed.) (2016). Chile. In World Guide to Sustainable Enterprise: The Americas. (Vol. 4, pp. 49-55). Sheffield, UK: Greenleaf Publishing. . Publication link: 35a7fc3c-2117-46e8-8276-4f8cc80c0cd1


  • Jackson, P. R., Easterby-Smith, M., & Thorpe, R. (2015). Management and Business Research. (5th ed.) London: Sage Publications.. Publication link: 9550f373-4076-41f0-bf0e-d2a4e1a01498


  • Jackson, P., Skirrow, P., & Hare, D. J. (2012). Asperger through the looking glass: An exploratory study of self-understanding in people with Asperger's syndrome. Journal of Autism and Developmental Disorders, 42(5), 697-706. DOI: 10.1007/s10803-011-1296-8. Publication link: bcb21a15-d83e-45ec-9116-6ff009ab8a65



  • Jackson, P. R., Hodgkinson, G. P. (Ed.), & Ford, J. K. (Ed.) (2010). Corporate Communications. In International Review of Industrial and Organizational Psychology. (Vol. 25, pp. 89-124). Chichester, UK: Wiley-Blackwell. . Publication link: 5099c079-d8fa-4144-9aef-366ef2aa762d


  • Jackson, P., Behrend, F. D., & Erwee, R. (2009). Mapping knowledge flows in virtual teams with SNA. In Journal of Knowledge Management|J. Knowl. Manage.. (Vol. 13, pp. 99-114). Publication link: 7336beee-77ab-429b-ad56-f3a6be3c462b
  • Johnson, A. M., & Jackson, P. R. (2009). The experience of unemployment and re-employment for managers and their partners: The cross-over of psychological strain within a family systems perspective. In host publication.. Publication link: 3dcacc47-2486-4a02-b4f2-513a880b86f5


  • Welch, M., & Jackson, P. R. (2007). Rethinking Internal Communication: dimensions and definitions. Corporate Communications: An International Review, 12/2. . Publication link: 9489701a-421d-4afc-b008-90dfbe905814


  • Jackson, P. R., Dackert, I., & Shams, M. (Ed.) (2006). Identity and Identification Processes in Mergers and Joint Ventures. In Developments in work and organisational psychology: Implications for international business.. Elsevier. . Publication link: 4c9394bb-946e-4a32-96b3-a10a703fe2a7
  • Jackson, P., P, R., & Shams, M. (2006). Recent Developments in Work and Organisational Psychology: implications for international business. Elsevier.. Publication link: 53fc5518-b2e6-47c1-9c60-ffb660611cff
  • Jackson, P. R., & Shams, M. (Ed.) (2006). Working in Glass Houses: managing the complex organisation. In Developments in work and organisational psychology: Implications for international business.. Elsevier. . Publication link: b75a5a77-016d-4838-98b5-fd7be28c3070
  • Jackson, P. R., P, R., & Shams, M. (2006). Introductory Chapter. In Developments in work and organisational psychology: Implications for international business.. Elsevier. . Publication link: def874c7-744d-4980-beb7-b30b07e1a799
  • Jackson, P. R., Yeow, P., & Shams, M. (Ed.) (2006). Complexity theory and the management of change. In Developments in work and organisational psychology: Implications for international business.. Elsevier. . Publication link: e84d408d-557d-4803-a03f-81fb2ac8f866


  • Shams, M., & Jackson, P. R. (2005). Bringing Psychology to All Societies: guest editorial for special issue. The Psychologist, 18. . Publication link: 65a8adcc-8e99-4a50-9287-1551703a0bf1


  • Jackson, P. R. (2004). Ethical Work Practices and Organisational Commitment: ethics as the ordinary embodiment of organisational identity. Ethical Space: The International Journal of Communication Ethics, 1. . Publication link: f6043dc0-52bb-4945-aef4-75fc70aaccee
  • Jackson, P. R. (2004). Psychosocial Risk Factors in Call Centres: evaluating work design and well-being. In host publication.. Publication link: 62260957-165c-4db2-976a-010a41484ce3
  • Jackson, P. R. (2004). Well-being in Call Centres: differences between sectors and between call centres. In host publication.. Publication link: 9533b4ed-a65f-492f-8119-653f96df4ccc


  • Leach, D. J., Wall, T. D., & Jackson, P. R. (2003). The effect of empowerment on job knowledge: An empirical test involving operators of complex technology. Journal of Occupational and Organizational Psychology, 76(1), 27-52. DOI: 10.1348/096317903321208871. Publication link: 60f6dfcd-7097-4a75-a226-1bf9a66623a0
  • Jackson, P., P, R., & Smith, P. (2003). Call Centres as Lean Service Environments: impact on psychosocial risks. In host publication.. Publication link: c538afe6-a5b4-4584-8756-2b7c1cc4df44



  • Jackson, P. R., & Parker, S. K. (2001). Change in Manufacturing: managing stress in manufacturing. London: HSE Publications.. Publication link: dad7f2ed-63a0-45cb-9d67-580088ed0f0e
  • Leach, D. J., Jackson, P. R., & Wall, T. D. (2001). Realising the Potential of Empowerment: the impact of a feedback intervention on the performance of complex technology. Ergonomics, 44. . Publication link: 3d0ff663-1024-4c23-8e99-d0d78ce60750
  • Jackson, P. R. (2001). Complexity Theory and Its Relevance to Changing Organisations: a cross-cultural study in Singapore. In host publication.. Publication link: 5e5d158f-5c4b-4a5d-8b4c-e62ad0cf2614


  • Winfield, I., Jackson, P., P, R., & Duk, S. K. (2000). Car Manufacturing Compared: Korea, Philippines, UK. The Journal of Productivity, 6. . Publication link: 6096ce5a-4854-4ed7-8346-30b2e575dc1d
  • Jackson, P., P, R., & Mullarkey, S. (2000). Quick-response Manufacturing: lean production teams in garment manufacture. Journal of Occupational Health Psychology, 5. . Publication link: 5e2b8f88-07e0-4cae-991a-bb1734bf7d71
  • Sprigg, C. A., Jackson, P. R., & Parker, S. K. (2000). Production teamworking: The importance of interdependence and autonomy for employee strain and satisfaction. Human Relations, 53(11), 1519-1543. . Publication link: 8dc56ef9-fc7d-47d3-8786-73d36c6d15f4


  • Jackson, P., & Martin, R. (1996). The impact of just-in-time on job content, employee attitudes and well-being: A longitudinal Study.Ergonomics, 39(1), 1-16. . Publication link: 3324f747-26d8-49f7-afeb-26adde17dc2c


  • Jackson, P., Wall, T. D., Martin, R., & Davids, K. (1993). New measures of job control, cognitive demand and production responsibility.Journal of Applied Psychology, 78(5), 753-762. . Publication link: ae785f6c-7d19-4493-8592-9be3d8c69c01


  • Wall, T. D., Corbett, M., Martin, R., Clegg, C., & Jackson, P. (1990). Applied Manufacturing Technology, work design and performance: A change study.Journal of Applied Psychology, 75(6), 691-697. . Publication link: d7b193ec-dc1c-4a74-a2de-6adfd2804f57
  • Wall, T. D., Corbett, M., Clegg, C., Jackson, P., & Martin, R. (1990). Advanced Manufacturing Technology and work design: Towards a theoretical framework.Journal of Organizational Behavior, 11(3), 201-219. . Publication link: a726f2e2-19cb-4d0c-b57d-cbfd42143357