Prof Peter Kawalek

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Position: Professor of Information Systems and Strategy
Academic unit: Innovation, Management and Policy
 

Biography

Dr Peter Kawalek is Professor of Strategy & Information Systems at Manchester Business School. Previously of Warwick Business School & the School of Computer Science in Manchester. Peter was also Visiting Professor at Instituto de Empresa in Madrid and Senior Fellow at Deusto Business School in Bilbao. He is Visiting Professor in Letterkenny Institute of Technology in County Donegal. Peter's PhD is in Computer Science. He has experience to board level in the media industry and works extensively with government institutions.

Research Interests

Cybernetics, enterprise systems, social media, Strategy, media, Web 2.0, government, qualitative methods

Programme involvement

Specialist fields

Experience

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Membership

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Working papers

LCMNTitleYear published
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Showing 84 publication(s)

2016

  • Mohamad, M., Clifford, N., & Kawalek, P. (2016). Investigating the flow of Organisational Obstinacy in Collaborative Balanced Scorecard: An Ethnographic Action Research in Public Service.MIS Quarterly: Management Information Systems. . Publication link: 646f6868-d01a-4d45-8df4-ad787bdec4fd

2015

2014

  • Curry, M., Marshall, B., & Kawalek, P. (2014). IT artifact bias: How exogenous predilections influence organizational information system paradigms. Unknown Journal, 34(4), 427-436. . Publication link: 877ec608-eee0-41bc-88f7-09c95b67b1e6
  • Bee, K., & Kawalek, R. (2014). A Unified Approach To Process Safety. (IBM Software Group, Thought Leadership White Paper). IBM.. Publication link: 0ce41946-1f37-45e6-bfd2-8ae0151862f7

2008

2007

2006

  • Zhang, L., & Kawalek, P. (2006). The impact of internal entrepreneurship on is implementation. In Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006|Assoc. Inf. Sys. - Amer. Conf. Inf. Sys., AMCIS. (Vol. 1, pp. 23-31). Publication link: d7e3c3ec-4c42-4961-b058-563a9a7d1280
  • Shaw, D. R., Holland, C. P., Kawalek, P., Snowdon, B., & Warboys, B. (2006). Electronic Commerce Strategy in the UK Electricity Industry: The Case of Electric Co and Dataflow Software. International Journal of Technology and Human Interaction, 2(3), 38-60. DOI: 10.4018/jthi.2006070103. Publication link: cd4f7343-ad6d-47c0-8acb-c3f6fd7e5831
  • Wastell, D., Mcmaster, T., & Kawalek, P. (2006). The rise of the phoenix: Methodological innovation as a discourse of renewal. In IFIP International Federation for Information Processing|IFIP Int. Fed. Inf. Process.. (Vol. 206, pp. 239-256). DOI: 10.1007/0-387-34410-1_17. Publication link: 7f7bb385-f0fb-410f-b792-014162656129

2005

  • Kawalek, P., & Wastall, D. (2005). Pursuing radical transformation in information age government: Case studies using the SPRINT methodology. Journal of Global Information Management, 13(1), 79-101. . Publication link: aaaad10c-2025-4e08-8404-df93c0de5d46
  • Kawalek, P., P., . U., Cottam, . U., I., . U., & De, N. N. (2005). Excellence in ICT. Manchester Business School/Audit Commission.. Publication link: 302cf4f3-52e6-47c4-888b-64bc07dce40e
  • Shaw, D. R., Snowdon, B., Holland, C. P., Kawalek, P., & Warboys, B. (2005). The viable systems model applied to a smart network: The case of the UK electricity market. In Smart Business Networks|Smart Bus. Networks. (pp. 289-305). Berlin Heidelberg: Springer Berlin Heidelberg. DOI: 10.1007/3-540-26694-1_20. Publication link: 857745b9-bfbe-45af-acae-d0fcca450186
  • Kawalek, P., Lorenzo, O., & Wood-Harper, T. A. (2005). Embedding the Enterprise system into the Enterprise: A Model of Corporate Diffusion. Communications of the Association for Information Systems, 15. . Publication link: a3455da7-712d-4c0f-b063-f562b2d2e67f

2004

  • Kawalek, P., P., . U., Holland, C. P., & Shaw, D. (2004). Electronic Commerce Strategy in the UK Electricity Industry: the case of Electric Co and Dataflow Software. In host publication.. Publication link: 60345e1b-ec90-43d1-bd51-ce40760c3be6
  • Cottam, I., Kawalek, P., & Shaw, D. (2004). A Local Government CRM Maturity Model: A Component in the Transformational Change of UK Councils. In Americas Conference on Information Systems (AMCIS '04).. Publication link: 60311068-ece3-477c-a4af-1041731665de
  • Batista, L., & Kawalek, P. (2004). Government Readiness to CRM Adoption: A Local Authority Analysis. In Americas Conference on Information Systems (AMCIS '04).. Publication link: 7ec9971e-faa9-4b7a-8577-3e94b3936aed
  • Batista, L., & Kawalek, P. (2004). Translating customer-focused strategic issues into operational processes through CRM - A public sector approach. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 3183, 128-133. DOI: 10.1007/b99836. Publication link: 891e941b-29f3-4805-a93d-7a32eca8a80f
  • Shaw, D., Holland, C. P., Kawalek, P., Snowdon, R., & Warboys, B. (2004). Electronic commerce strategy in the U.K. electricity industry: the case of Electric Co and Dataflow Software. In Proceedings of European Conference on Information Systems (ECIS '04).. Publication link: 8049c34d-c607-40c9-aaa7-a1b445a094f2
  • Cahill, M., Kawalek, P., & Batista, L. (2004). The Recovery of Government Reputation: Exploring Two Dimensions of Strategy. In Americas Conference on Information Systems (AMCIS '04).. Publication link: 941c710e-b3c6-4c8e-b37d-0416ab5e4432
  • Kawalek, P., P., . U., Holland, C. P., Shaw, D. R., & Warboys, B. (2004). The Viable Systems Model Applied to a Smart Network: the case of the UK electricity model. Journal of Information Technology, 19 (4). . Publication link: 475a5af2-9516-4142-bcbf-ac0fbabbd0f9
  • Wastell, D., Kawalek, P., Newman, M., Willetts, M., & Langmead-Jones, P. (2004). Building capacity for e-government: Contradictions and synergies in the dialectics of action research. In IFIP Advances in Information and Communication Technology|IFIP Advances in Information and Communication Technology. (Vol. 143, pp. 651-652). Springer New York. . Publication link: 45e8a69b-4e77-4c40-96fd-7df2d7237c97
  • Kawalek, P., Batista, L., & Cahill, M. (2004). The Recovery of Government Reputation: Exploring Two Dimensions of Strategy. In host publication.. Publication link: 333e9869-6ad8-4632-a103-c6fe3c704f81
  • Shaw, D. R., Snowdon, B., Holland, C. P., Kawalek, P., & Warboys, B. (2004). The viable systems model applied to a smart network: The case of the UK electricity market. In Journal of Information Technology|J. Inf. Technol.. (Vol. 19, pp. 270-280). DOI: 10.1057/palgrave.jit.2000028. Publication link: 2dc6fc7f-3550-4b3c-9005-53a5ff76e5fb
  • Kawalek, P., P., . U., Holland, C. P., Shaw, D., Snowdon, R., & Warboys, B. (2004). Electronic Commerce Strategy in the U.K. Electricity Industry: The Case of Electric Co and Dataflow Software. International Journal of Technology and Human Interaction, 2 (3). . Publication link: ea7360ec-410d-4d72-b981-e8ab84ca898d

2003

  • Kawalek, P. (2003). Remake the Deal: Introducing the Scan Report and the National CRM Academy. Office of the Deputy Prime Minister.. Publication link: 019576c2-1d5d-4a1b-9d31-d8b65455eef1
  • Kawalek, P., P., . U., Batista, L., Shaw, D., Cottam, . U., & I., . U. (2003). Baseline Environmental Scan and Analysis of Good Practice in Local Authorities. Office of the Deputy Prime Minister.. Publication link: 0ab8f528-da13-48c8-b5a3-aaf8618d2303
  • Wastell, D., Kawalek, P., & Newman, M. (2003). Plus ca change: defensive translations and resistance to IT-enabled change in local government. In Proceedings of ECIS 2003, Naples, Italy.. Publication link: 1f390a30-067f-4fe4-a991-456766cd9951
  • Kawalek, P., Wastell, D., & Newman, M. (2003). Problematisation and obfuscation in e-government. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)|Lect. Notes Comput. Sci.. (Vol. 2739, pp. 228-233). Springer Verlag. . Publication link: 490a6391-8989-416f-8918-8a2d213406a3
  • Newman, M., Kawalek, P., M., . U., P., . U., & Wastell, D. (2003). Plus Ca Change: defensive translations and resistance to IT-enabled change in local government. In host publication.. Publication link: a2fecee1-77bf-4b97-a81b-a87793099611
  • Kawalek, P., Willetts, M., Shaw, D., Cottam, . U., Temren, Y., Cahill, M., ... M., . U. (2003). Change Management Core Method. No publisher name.. Publication link: 6c27a222-aa7f-49a8-a703-71ddc49ee791
  • Kawalek, P. (2003). Customer Relationship Management, Rethinking the way we deliver services. Office of the Deputy Prime Minister.. Publication link: 57e37e36-6723-4400-99a1-f29b029beba6

2002

  • Kawalek, P., Wastell, D. G., & Siau, K. (Ed.) (2002). A Case Study of the Use of the Viable System Model in Software Development. In Advanced Topics in Database Research. IDEA Group Publishing. . Publication link: 13a7ab89-e1e4-44fa-a7e0-42aa06fdffec
  • Kawalek, P., P., . U., Ni, Y., & Ran, H. (2002). Understanding the Flexibility of Enterprise Systems: a case study account. In host publication.. Publication link: 3eeb9876-bded-4cc5-9f0e-fd243891f06c
  • Kawalek, P. (2002). The remaking of public services: An international review of the potential of e-government. Irish Journal of Medical Science, 171(3), 59-61. . Publication link: 4f742eaf-9ea8-4c3c-bc3a-2530d53e144e
  • Kawalek, P., P., . U., & Batista, L. (2002). In Search of a Model for Assessing Customer Relationship Management (CRM) Demand in the Government Context. In host publication.. Publication link: e920ea27-f76d-4480-8a85-3462fe5bcd97

2001

  • Kawalek, P., P., . U., & Wastell, D. (2001). The Informed Representative: The Information Needs of Local, Elected Decision Makers. In host publication.. Publication link: 979e7f3d-c450-4d23-89ef-e5f790ee7068
  • Kawalek, P., P., . U., & Ni, Y. (2001). When the Dust Settles: a study of users after implementation of an enterprise system in a local government authority. In host publication.. Publication link: 86d93669-4794-4f22-9524-6259399ad150
  • Kawalek, P., & Ni, Y. (2001). When the Dust Settles: A Study of Users after Implementation of an Enterprise System in a Local Government Authority. In First European Conference on E-Government, Dublin.. Publication link: 356ca0e5-45c4-4f58-9176-950d8a217da6
  • Kawalek, P., & Wastell, D. G. (2001). The Informed Representative: The Information Needs of Local, Elected Decision Makers. In First European Conference on E-Government, Dublin.. Publication link: 00f343bf-71db-47a3-a3d5-0f09b5c2feab
  • Wastell, D. G., Kawalek, P., & Willets, M. (2001). Designing Alignment And Improvising Change: Experiences In The Public Sector Using The Sprint Methodology. In Proceedings of the European Conference on Information Systems (ECIS 2001).. Publication link: e2db1be9-56bc-4a1d-a7be-69934475cc72
  • Kawalek, P., P., . U., Wastell, D. G., & Willetts, M. (2001). Designing Alignment and Improving Change: experiences in the public sector using the sprint methodology. In host publication.. Publication link: ee6704a6-2531-4e4c-9ad8-93159b907516

2000

  • Kawalek, P., P., . U., Wastell, D. G., & Willetts, M. (2000). SPRINT: A Business Process Reengineering Framework for Implementing the Information Society. In host publication.. Publication link: c589e697-4995-4384-b599-2a38aef14628
  • Kawalek, P., & Wood-Harper, T. (2000). User Participation in Enterprise System Implementation: A Multiview Analysis. In Business Information Technology Conference.. Publication link: 40405c59-6f69-439d-815a-ad8f7dedd523
  • Kawalek, P., P., . U., Wastell, D. G., Willetts, M., Locke, E., & Kueng, P. (2000). Seeking the Goal in the Process, the Process for the Goal: Organisational Learning in a Public Sector Change Project. In host publication.. Publication link: 3af0b9b5-6111-4b11-8d42-e68c3a26525c
  • Kawalek, P., Greenwood, R. M., Bustard, D. (Ed.), & Norris, M. (Ed.) (2000). The Organization, the Process and the Model. In Systems Modelling for Business Process Improvement. Artech House, London. . Publication link: 33def5b5-7b59-4d1d-b281-b4a970b54499
  • Kawalek, P., Warboys, B. C., Greenwood, R. M., & Henderson, P. (Ed.) (2000). Modelling the Co-evolution of Business Processes and IT systems. In Systems Engineering for Business Process Change. Springer Verlag. . Publication link: 1251cdc7-cdb6-4ecf-8623-0fa63702f8d8
  • Kawalek, P., Locke, E., Wastell, D. G., Willets, M., & Kueng, P. (2000). Seeking the Goal in the Process, the Process for the Goal: Organizational Learning in a Public Sector Change Project. In Americas Conference on Information Systems (AMCIS), Long Beach, 2000.. Publication link: 17ea7ff4-6a01-4c1d-95ba-e1cf63d35d6d
  • Wastell, D. G., Kawalek, P., & Willets, M. (2000). ), SPRINT: A Business Process Reengineering Framework for Implementing the Information Society. In 11th International Workshop on Databases and Expert Systems Applications (DEXA), Greenwich.. Publication link: 84ab3a07-e346-45cd-aa8f-c9e025b08f66

1999

  • Kawalek, P., P., . U., & Wastell, D. G. (1999). A Case Study Evaluation of the Use of the Viable System Model in Information Systems Development. Journal of Database Management, 10 (4). . Publication link: 44798863-6175-4100-98f5-75ac4e35e245
  • Holland, C. P., Light, B., & Kawalek, P. (1999). Beyond enterprise resource planning projects: innovative strategies for competitive advantage. In Proceedings of European Conference on Information Systems (ECIS’99).. Publication link: 0e305282-7a5e-4c48-aade-a7adcb870831
  • Kawalek, P., P., . U., Robertson, I., & Greenwood, R. M. (1999). Business Information Systems: a process approach. Mcgraw Hill.. Publication link: 0d2aec05-0e45-43ac-a29f-855e6f22545d
  • Smethurst, J., & Kawalek, P. (1999). Structured Methodology Usage in ERP Implementation Projects: An Empirical Investigation. In Proceedings of AMCIS’99.. Publication link: 10e94b03-2ff4-497a-9e67-fe0815da8f82
  • Kawalek, P., Wastell, D. G., & McGuire, E. (Ed.) (1999). Software Development and Organizational Viability: An Account of the Impact of Organizational Issues upon Software Quality. In Software Process Improvement: Concepts and Practices. . Idea Group Publishing, Hershey, USA. . Publication link: 9668b9fb-3074-4d5c-b09b-c8933e9b8921

1998

  • Kawalek, P., Wastell, D. G., Docherty, A., & Shingler, K. (1998). A Case Study Evaluation of the Use of the Viable System Model in Information Systems Development. In , Evaluation of Modelling Methods in Systems Analysis and Design (EMMSAD’98), workshop of CAISE’98/IFIP8.1.. Publication link: e611efac-bbb7-4f76-a374-e27f5f9efe55
  • Kawalek, P., & Wastell, D. G. (1998). The Organization of Software Development: A Cybernetic Perspective. In AIS Americas Conference, Baltimore.. Publication link: c9568430-36a0-447c-ae20-cfc9af9bb1d3
  • Kawalek, P., & Wastell, D. G. (1998). The Effective Organization of Software Development: Case Studies of the Use of VSM. In 1st Workshop on the Viable System Model and the Provision of Information Systems.. Publication link: cf3219ed-125f-4e95-b5b4-cea3260cf373
  • Kawalek, P., & Wastell, D. G. (1998). The Cybernetics of Software Development: An Investigation of Organizational Factors in the Successful Development of Software. In International Conference on Software Engineering (ICSE’98), Kyoto, Japan.. Publication link: 45084089-b72e-4725-9391-47d1e7b23130
  • Kawalek, P., Wastell, D. G., Doherty, A., & Shingler, K. (1998). The Viability of Information Systems Development: A Case Study. In 4th International Conference on Systems Analysis and Synthesis, Orlando.. Publication link: 7f487f45-b0ce-498d-b997-ba8f7e2b3238

1997

  • Kueng, P., & Kawalek, P. (1997). Process Models: A Help or a Burden? In Proceedings of Association for Information Systems, Third Americas Conference.. Publication link: 2c1821c2-ada9-4a8c-88b8-614019d0ea70
  • Kawalek, P., Greenwood, R. M., Robertson, I., & Warboys, B. C. (1997). Modern Systems Architecture: The Contribution of the Coordination Layer. In First International Workshop on Research Directions in Process Technology, Nancy, France.. Publication link: 37aab6cb-800f-40bf-bf49-8c757bed292f
  • Kawalek, P., & Kueng, P. (1997). The Usefulness of Process Models: A Lifecycle description of how Process Models are used in Modern Organisations. In The Usefulness of Process Models: A Lifecycle description of how Process Models are used in Modern Organisations.. Publication link: 453df0bd-3804-4f9e-8830-fcd330f39bff
  • Kawalek, P. (1997). Towards Cybernetic Designs of Process. In Proceedings of 14th International Conference on Sustainable Development.. Publication link: ad706fa6-f90c-41e7-b27c-9ca2cd05d35c
  • Kueng, P., & Kawalek, P. (1997). Goal Based Business Process Models: Creation and Evaluation. Business Process Reengineering and Management Journal, 3 (1). . Publication link: d37f3c6e-fcb4-427c-a33b-4ab2028fd742

1996

  • Kawalek, P., Greenwood, R. M., Robertson, I., & Warboys, B. C. (1996). An Asset View on the Software Process. In IEEE Proceedings of the 10th International Software Process Workshop (ISPW).. Publication link: b02df78c-3ea8-49b6-83ed-0f77e1a9f79b
  • Kueng, P., Bichler, P., Kawalek, P., & Schrefl, M. (1996). How to Compose an Object-Oriented Business Process Model? In Proceedings of IFIP WG8.1/8.2, Method Engineering: Principles of Method Construction and Tool Support, Chapman-Hall.. Publication link: a47f8f4c-24cd-4c19-a40a-bc7dbde825a1
  • Kawalek, P. (1996). A Method for Defining a Coordinative Framework. In Proceedings of Caise Ô96 Doctoral Consortium, Heraklion, Crete.. Publication link: 0f63455a-4c88-42c1-90a3-d37173ac42f8

1995

  • Kawalek, P., & Kawalek, J. P. (1995). Interpreting the Process Analysis and Design Method as an Approach to Requirements Analysis. In Proceedings of Requirements Engineering for Software Quality (REFSQ), workshop to CAiSE 1995.. Publication link: c64482b8-7390-428c-9bb1-5ef9b6bc0354
  • Kawalek, P. (1995). An Introduction to a Process Engineering Approach and a Case Study Illustration Of Its Utility. In Proceedings of IFIP WG5.7, Re-engineering the Enterprise, Chapman-Hall, London.. Publication link: ee4dbf3b-fcc8-4fcc-a444-7541219968da

1994

  • Kawalek, P., & Wastell, D. G. (1994). The Development of a Process Modelling Method. In BCS Information Systems Methodologies Conference.. Publication link: 50f4e0b1-211e-4a16-bf73-88cbd9e22567

1993

  • Kawalek, P. (1993). Coordinating People and Technology Through Process. In Proceedings of Information Technology and People, Moscow.. Publication link: 32b98eb5-b963-454f-b209-4cabf9884acc