Ruth is Director of the National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care (CLAHRC) Greater Manchester, and Professor of Service Operations at Manchester Business School.
The NIHR CLAHRC for Greater Manchester was established in January 2014, following 5 years of funding (2008-2013) for an previous CLAHRC. It carries out and implements evidence-based research in order to benefit the people of Greater Manchester. It is a collaboration of all 10 PCTs and other NHS organisations in Greater Manchester with the University of Manchester and has £20m of funding over five years. Ruth led the implementation programme in the previous CLAHRC, and is now the Director.
Her research interests cover a wide range of areas within health services management and focus now on quality and improvement and the use of 'industrial' methods within the NHS, as well as the implementation of new approaches. Ruth has a focus on knowledge transfer arising from high quality research, to ensure that the findings are accessible and applicable to practice.
Past research includes work concerned with HRM and performance, electronic health records, re-engineering, operating theatre management and scheduling, patient safety, the management of emergency admissions, bed management and chronic disease management. She has published widely in these areas as well as in the areas of implementation and quality management.
She has taught service and quality improvement to postgraduate students, including those on the NHS General Management Training Scheme and Operations Management on the MBS full-time MBA programme. She also has a track record of teaching post-experience students and regularly participates in MBS Executive Education programmes as well as speaking at conferences for the NHS and associated organisations.
Ruth has taught on a range of postgraduate programmes including:
- MBS full-time MBA programme - Operations Management course
- MBS MSc in Healthcare Management - Leadership and Service Improvement module
- NHS General Management Training Scheme - Service Improvement module
Ruth also provides guest sessions on the MA in Healthcare Leadership and Management at the Health Services Management Centre, University of Birmingham.
She set up and directed the Leadership through Effective People Management programme for the NHS, which was run in partnership with PricewaterhouseCoopers from 2001-2006 and provided for directors and deputies from across the NHS, with over 110 students graduating with an MSc. This included a module on service improvement in healthcare, which she designed and delivered.