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Al-Futtaim Group case study

Retail Executive Masterclass (REM) programme

Drawing on our expertise in global retail, leadership and business innovation, Alliance MBS worked with Dubai-based Al-Futtaim Group to create a bespoke development programme designed to help the company achieve its ambitious growth and expansion targets. As well as equipping current leaders with strategic leadership capabilities, and creating a culture of knowledge sharing and consistency across the Retail Division, the programme included group projects designed to directly address Al-Futtaim’s specific challenges. The programme achieved satisfaction ratings of over 90% and played a key role in achieving planned growth targets and delivering real business improvements. One REM project, looking at ways to address logistical issues associated with new store openings, had the potential to generate approximate cost savings of AED 100 million within the following three years.

What we really enjoyed about working with Alliance MBS was the ability to customise the content of the programme to what we wanted to achieve. We could have purchased an off-the-shelf product, but by helping to shape the programme, we could ensure that it has direct impact on our business. Our managers now have a wider perspective of our organisation and the markets we operate in, and have supplemented their local expertise with a broader global understanding of retail trends.

— Fernando Casadevall, Group HR Director Retail, Al-Futtaim.