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Masters (MSc) in Business Analytics: Operational Research and Risk Analysis

With MSc Business Analytics, you will learn the skills to ensure that processes run smoothly, particularly in the face of challenges and opportunities arising from the global reach of business. You will gain vital knowledge and practical skills to become a professional operations, project or supply chain manager in a globalised environment.

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MSc Business Analytics: Operational Research and Risk Analysis

Year of entry: 2019

Course unit details:
Knowledge Management and Digital Strategy

Unit code BMAN71652
Credit rating 15
Unit level FHEQ level 7 – master's degree or fourth year of an integrated master's degree
Teaching period(s) Semester 2
Offered by Alliance Manchester Business School
Available as a free choice unit? No


  • Knowledge Management - models and definitions
  • The information management cycle
  • Policies, tools and techniques for knowledge management
  • Digital Trends: Big data, business analytics and artificial intelligence
  • Knowledge management strategy
  • Digital strategy and business models of technology companies
  • Role of social media strategy in supporting knowledge flows
  • Enablers and barriers in knowledge sharing and knowledge transfer
  • Learning Organisations, Communities of Practice
  • Artificial Intelligence (AI) ethics and the future of professions


BMAN71652 Programme Req: BMAN71652 is only available as an elective to students on MSc Business Analytics and MSc Advanced Computer Science and IT Management


Knowledge management adoption is widespread in many sectors such as the pharmaceutical, manufacturing, energy, consultancy, and legal industries as well as the health and health care fields. Indeed, managing information and knowledge is of strategic importance to all successful business or public sector organisations. This module explores how organisations, be it in the private or public sector, SME or multinational corporation, exploit information and knowledge resources to devise effective digital strategies and business models.. .


The aims of this module are therefore:

•       To explore these growing organisational information and knowledge resources

•       To identify how they are strategically and operationally managed and exploited effectively as part of an organisation’s digital strategy

•       To develop skills in analysing and devising effective knowledge management and digital strategies


On successful completion of this course unit, students should be able to:

•       Appreciate the roles of information and knowledge as essential organisational resources that require strategically planning, managing and exploiting effectively.


  • Demonstrate an understanding of the latest digital technologies and digital trends that are linked to knowledge management
  • Appreciate the building blocks of successful digital strategies within organisations and how these are linked to knowledge resources.



Learning outcomes

Academic knowledge

•       • An understanding of knowledge, what it is used for and how it is managed within the modern organisation

•       An understanding of the digital tools and techniques associated with the management of knowledge within organisations

  • An understanding of how information and knowledge resources are linked to an organisation’s digital strategy
  • An understanding of key knowledge management and digital strategy concepts


Intellectual skills

•       An ability to critique knowledge management and digital strategy concepts and the solutions proposed for it.

•       An ability to understand the role of knowledge within modern organisations and how its management adds value to performance

  • An ability to analyse and critique an organisation’s digital strategy

Subject practical skills

•       Assess and evaluate organisational information and knowledge resources and linking these with appropriate digital strategies

•       Develop an ability and understanding of how to undertake the management of information & knowledge within an organisational setting

  • Develop an understanding of how to devise effective digital strategies

Transferable skills

•       Use and apply knowledge management and digital strategy concepts and frameworks within MSc projects and dissertations

  • Develop appropriate analysis and consultancy skills


Assessment methods

Method Weight
Written assignment (inc essay) 70%
Oral assessment/presentation 30%

Feedback methods

Written, verbally during class and via Blacckboard.

Recommended reading

D. Hislop (2013) Knowledge Management in Organisations, Oxford University Press.

S.Newell, M.Robinson, H.Scarborough & J.Swan (2010) Managing Knowledge, Work and Innovation, Palgrave Macmillan.

K.E. Pearlson and C.S. Saunders and D.F. Galletta, (2015) Managing and Using Information Systems: A Strategic Approach, Wiley.

K. Grant, R. Hackney & D. Edgar (2010) Strategic Information Systems Management, Cengage.

K. Dalkir (2011) Knowledge Management in Theory and Practice, The MIT Press.


Study hours

Scheduled activity hours
Lectures 20
Independent study hours
Independent study 130

Teaching staff

Staff member Role
Konstantinia Papamichail Unit coordinator

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Silviu Tofan, Romania, MSc Business Analytics Class of 2016

"I’ve always felt welcome – the staff here offer endless encouragement and support. I’ve had a really good time in Manchester and I think that the University, together with Alliance MBS, has contributed greatly to my experience. This course was quite demanding, but with enough free time to get to enjoy new friends as well as personal hobbies."

Silviu Tofan, Romania

MSc Business Analytics: Operations, Research and Risk Analysis, Class of 2016


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