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Masters (MSc) in Business Analytics: Operational Research and Risk Analysis

With MSc Business Analytics, you will learn the skills to ensure that processes run smoothly, particularly in the face of challenges and opportunities arising from the global reach of business. You will gain vital knowledge and practical skills to become a professional operations, project or supply chain manager in a globalised environment.

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MSc Business Analytics: Operational Research and Risk Analysis

Year of entry: 2019

Course unit details:
Information and Knowledge Management

Unit code BMAN71652
Credit rating 15
Unit level FHEQ level 7 – master's degree or fourth year of an integrated master's degree
Teaching period(s) Semester 2
Offered by Alliance Manchester Business School
Available as a free choice unit? No


  • Information and Knowledge Management - models and definitions
  • The information management cycle
  • Strategies and Systems for effective information and knowledge management
  • Exploiting information and knowledge resources within organisations
  • The role of Information and Knowledge systems
  • Role of IS/IT in information & knowledge management practices in contemporary organisations
  • Digital Technology Affordances (A theoretical lens for exploring information management practices in organisations)
  • Strategies and Systems for effective knowledge management
  • How knowledge is managed within organisations - policies, strategies, tools and techniques
  • Learning Organisations, Communities of Practice


BMAN71652 Programme Req: BMAN71652 is only available as an elective to students on MSc Business Analytics and MSc Advanced Computer Science and IT Management


Information and Knowledge are major and exponentially growing resources within the modern organisation, be it in the private or public sector, SME or multinational corporation. The effective management of both information and knowledge is therefore of strategic importance to all successful business or public sector organisations.

The aims of this module are therefore:

  • To explore these growing organisational information and knowledge resources
  • To identify how they are strategically and operationally managed and exploited effectively within and between organisations.
  • To develop skills in the techniques of information and knowledge management

On successful completion of this course unit, students should be able to:

  • Appreciate the roles of information and knowledge as essential organisational resources that require strategically planning, managing and exploiting effectively.
  • Understand the difference and the relationship, within organisations, between codified technologically mediated information and non-codified humanly mediated information
  • Understand how formalised information is strategically planned for and managed, both within an organisation and in its external relationships with customers and other organisations.
  • Understand the nature of Knowledge and how it is deployed and managed within the modern organisation

Demonstrate an understanding of the various technologies that can be used to implement  Knowledge Management systems within such organizations

Learning outcomes

Academic knowledge

  • An appreciation of what is meant by formalised and technologically mediated information and non-formalised information and their relationship to organisational effectiveness.
  • An understanding of knowledge, what it is used for and how it is managed within the modern organisation
  • An understanding of the tools and techniques assocatiated with the management of knowledge within organisations

Intellectual skills

  • An ability to critique the concept of information and knowledge management and the solutions proposed for it.
  • An ability to understand the role of knowledge within modern organisations and how its management adds value to performance

Subject practical skills

  • Assess and evaluate organisational information and knowledge resources and linking these with appropiate strategies
  • Develop an ability and understanding of how to undertake the management of information & knowledge within an organisational setting

Transferable skills

  • Use the concepts, tools and techniques of information and knowledge management strategy, planning and solutions within MSc project and dissertation

Develop the appropriate analysis and consultancy skills

Assessment methods

Method Weight
Written assignment (inc essay) 70%
Oral assessment/presentation 30%

Feedback methods

Written, verbally during class and via Blacckboard.

Recommended reading

Chaffey, D & White G. (2011) Business information management, Pearson, Harlow, 2 edition

S.Newell, M.Robinson, H.Scarborough & J.Swan (2010) Managing Knowledge, Work and Innovation, Palgrave Macmillan.

K. Grant, R. Hackney & D. Edgar (2010) Strategic Information Systems Management, Cengage.

Davis. J., Subrahamanian. E., Westerberg. A. (Eds.) (2005). Knowledge Management – Organisational and Technological Dimensions. Heidelberg: Physica – Verlag.  

Study hours

Scheduled activity hours
Lectures 20
Independent study hours
Independent study 130

Teaching staff

Staff member Role
Tahir Abbas Syed Unit coordinator

Return to course details

Silviu Tofan, Romania, MSc Business Analytics Class of 2016

"I’ve always felt welcome – the staff here offer endless encouragement and support. I’ve had a really good time in Manchester and I think that the University, together with Alliance MBS, has contributed greatly to my experience. This course was quite demanding, but with enough free time to get to enjoy new friends as well as personal hobbies."

Silviu Tofan, Romania

MSc Business Analytics: Operations, Research and Risk Analysis, Class of 2016


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